Anne Truitt Zelenka

Rachel Cunliffe: “Forget how “normal” forums are done - Vanilla strips it back to what’s important: the conversations.”

Trying to get my head around open source economics and impact. Oracle’s a good example to look at because Larry Ellison won’t sit by and let open source eat his dinner.

Enterprise 2.0 customer management: engage more fully with the customer. Hint: don’t ridicule them or hold them up for contempt, like some media execs have been doing lately.

Joshua Porter: “the dichotomy of a “digital life” being somehow different from our “real life” is becoming more false every day. Not only do people understand how web technologies work, but they’re leveraging them to improve all parts of their lives.”