Comments on: Email: The Good Enough Collaboration Tool http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool a blog about the connected age Fri, 05 Sep 2008 15:17:23 +0000 http://wordpress.org/?v=2.5 By: Library clips :: Enterprise email and blog processes :: February :: 2008 http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-2988 Library clips :: Enterprise email and blog processes :: February :: 2008 Sun, 10 Feb 2008 22:37:56 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-2988 [...] Email is critical to Enterprise 2.0 and Office 2.0 Email: The Good Enough Collaboration Tool [...] […] Email is critical to Enterprise 2.0 and Office 2.0 Email: The Good Enough Collaboration Tool […]

]]> By: Robert Cage http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-1588 Robert Cage Tue, 18 Sep 2007 06:31:01 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-1588 I guess email is the tool everybody’s got used to and it will be very hard to replace it. Another way is to complement it with Web 2.0 tools. That’s what Web 2.0 developers should really think about. In fact some of them already do. For example, project management app called <a href="http://www.wrike.com" rel="nofollow">Wrike.com</a> uses emails for managing projects. Users are encouraged to create tasks via email, and then monitor their progress together again by getting email notifications to their inbox. Sounds pretty convenient, right? I guess email is the tool everybody’s got used to and it will be very hard to replace it. Another way is to complement it with Web 2.0 tools. That’s what Web 2.0 developers should really think about. In fact some of them already do. For example, project management app called Wrike.com uses emails for managing projects. Users are encouraged to create tasks via email, and then monitor their progress together again by getting email notifications to their inbox. Sounds pretty convenient, right?

]]> By: Craig Hunt http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-498 Craig Hunt Fri, 27 Apr 2007 20:59:32 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-498 Alternate collaboration tools will not enable persons using them to express themselves in full, grammatical and jargon-free sentences. Alternate collaboration tools will not enable persons using them to express themselves in full, grammatical and jargon-free sentences.

]]> By: frogpond » E-Mail, RSS und Enterprise 2.0 http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-497 frogpond » E-Mail, RSS und Enterprise 2.0 Fri, 26 Jan 2007 15:55:48 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-497 [...] Zwar ist die Zusammenarbeit mit Email für viele Einsatzzwecke ein (ausreichendes) Werkzeug mit einigen Vorteilen, u.a.: - Interoperability - sender and receiver can use different clients - Personalised Organisation - store content with your own categories, keep only the content that you want - Easy access control - control on who sees the content - Single point of information access - everything in the inbox [...] […] Zwar ist die Zusammenarbeit mit Email für viele Einsatzzwecke ein (ausreichendes) Werkzeug mit einigen Vorteilen, u.a.: - Interoperability - sender and receiver can use different clients - Personalised Organisation - store content with your own categories, keep only the content that you want - Easy access control - control on who sees the content - Single point of information access - everything in the inbox […]

]]> By: Michael's Thoughts http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-496 Michael's Thoughts Mon, 11 Dec 2006 17:14:14 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-496 <strong>Email vs. Collaboration Technology: The Big Match, Dec 12</strong> There has been a good debate in the blogspace during the previous 3-4 months regarding the good and bad of email as a collaboration tool, and I've stayed out of it until today. My intention in this post is to Email vs. Collaboration Technology: The Big Match, Dec 12

There has been a good debate in the blogspace during the previous 3-4 months regarding the good and bad of email as a collaboration tool, and I’ve stayed out of it until today. My intention in this post is to

]]> By: Anne 2.0 » Blog Archive » Writing for an Audience of One http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-495 Anne 2.0 » Blog Archive » Writing for an Audience of One Fri, 01 Dec 2006 02:27:31 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-495 [...] Email: The Good Enough Collaboration Tool [...] […] Email: The Good Enough Collaboration Tool […]

]]> By: Nils Davis http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-494 Nils Davis Wed, 25 Oct 2006 21:01:04 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-494 Another important quality of any collaboration medium is its "timing." Email is interesting because it is basically a synchronous medium, where I say something then you say something, then it's my turn again. At the same time, it's not immediate (like instant messaging). You can take time over your replies, or just put them in the background for a while and do something else. One of the big frustrations of email is when it becomes asynchronous - when everyone is replying at once in a multiple recipient thread, and it's hard to see who's replying to whom. Email also has a very simple, salient, yet not in-your-face notification mechanism - it's easy to find out when when I have a new email, while at the same time I can ignore it until I'm ready to read it, much less to respond to it. Contrast this with most multi-user collaboration tools. They are designed to be asynchronous - multiple people can work on the same topic at once. It's difficult to know when something has been done to the work product, much less anything of interest. Successful multi-user collaboration tools tend to *use* email to notify stakeholders of changes, because it's so much better than anything "native" to the tool would be. Finally, email has an incredible advantage over *any* other tool, in that it's by far the most ubiquitous communication channel, one that's basically platform-agnostic. In that way it's similar to Word, which has a similar level of ubiquity, and which is pretty much equally important as a collaboration tool for that reason. Another important quality of any collaboration medium is its “timing.” Email is interesting because it is basically a synchronous medium, where I say something then you say something, then it’s my turn again. At the same time, it’s not immediate (like instant messaging). You can take time over your replies, or just put them in the background for a while and do something else. One of the big frustrations of email is when it becomes asynchronous - when everyone is replying at once in a multiple recipient thread, and it’s hard to see who’s replying to whom.

Email also has a very simple, salient, yet not in-your-face notification mechanism - it’s easy to find out when when I have a new email, while at the same time I can ignore it until I’m ready to read it, much less to respond to it.

Contrast this with most multi-user collaboration tools. They are designed to be asynchronous - multiple people can work on the same topic at once. It’s difficult to know when something has been done to the work product, much less anything of interest. Successful multi-user collaboration tools tend to *use* email to notify stakeholders of changes, because it’s so much better than anything “native” to the tool would be.

Finally, email has an incredible advantage over *any* other tool, in that it’s by far the most ubiquitous communication channel, one that’s basically platform-agnostic. In that way it’s similar to Word, which has a similar level of ubiquity, and which is pretty much equally important as a collaboration tool for that reason.

]]> By: pimpyourwork.com » Blog Archive » E-mail sucks for collaboration, but we still use it, why? http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-493 pimpyourwork.com » Blog Archive » E-mail sucks for collaboration, but we still use it, why? Tue, 10 Oct 2006 23:59:14 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-493 [...] Anne Zelenka is quoted with this con for e-mail [...] […] Anne Zelenka is quoted with this con for e-mail […]

]]> By: soulsoup » » e-mail is only good for forwarding jokes! e-learning blog, elearning blog, knowledge management, e-learning strategy, learning experience design, usability http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-492 soulsoup » » e-mail is only good for forwarding jokes! e-learning blog, elearning blog, knowledge management, e-learning strategy, learning experience design, usability Tue, 10 Oct 2006 06:41:30 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-492 [...] Anne Zelenka replied to that in her blog : Email: The Good Enough Collaboration Tool [...] […] Anne Zelenka replied to that in her blog : Email: The Good Enough Collaboration Tool […]

]]> By: John Garrett http://www.annezelenka.com/2006/09/email-the-good-enough-collaboration-tool#comment-491 John Garrett Fri, 29 Sep 2006 03:04:55 +0000 http://www.annezelenka.com/testbed/2006/09/email-the-good-enough-collaboration-tool#comment-491 As Anne says email is a still around as a collaboration tool and I think will be for some time. But email can be used in many formats, some better than others. Using something like <a href="http://www.atmail.com/" title="webmail software" rel="nofollow">@Mail webmail software</a> with its Ajax-based webmail interface and groupware gives benefits of Outlook yet with the flexibility of web 2.0 technologies. Perhaps this is indicative of email collaboration for the future and the direction email should be taking for enterprise use. As Anne says email is a still around as a collaboration tool and I think will be for some time. But email can be used in many formats, some better than others. Using something like @Mail webmail software with its Ajax-based webmail interface and groupware gives benefits of Outlook yet with the flexibility of web 2.0 technologies. Perhaps this is indicative of email collaboration for the future and the direction email should be taking for enterprise use.

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